LOST & FOUND GUIDELINES

Did you lose an item during your visit to any of our Neptune Resort in Moalboal or Santander, or while using our Pick-up service, visiting one of our restaurants, or scuba diving or taking a PADI course with us? Neptune Diving Resorts Philippines uses Chargerback to help track lost and found items. Here’s how:

1. Fill in the form below here about your missing property and we’ll help you locate it.
2. Check your email for a notification with your Lost Item claim number.
3. Our team will continue to look for your item and provide an update via email within 48 hours.

We recognize that your item is important to you and will reach out if we believe we have found it—or need more information.

Neptune Diving Resort Moalboal
Mobile: +63 991 6545330
Email: moalboal@neptunediving.com

Neptune Diving Resort Santander
Mobile: +63 991 8864866
Email: santander@neptunediving.com